Shipping policy

Each bottle is filled, labeled, and packaged by hand. Because of the small-batch nature of our fragrances, processing times may be longer during launches and limited releases.

 

  orders are prepared and packed by hand in small batches. Please allow up to four  weeks for your order to ship

Orders are shipped from the United States. Once your order has been fulfilled, you will receive a confirmation email with tracking information.

Delivery times after shipment will vary depending on your location and the shipping method selected at checkout.

We are not responsible for delays caused by carriers, customs, or events outside of our control.

If you have any issues with your order please contact us at
info@exumbra.co
and we will work with you to resolve the issue.

At this time, we are unable to accept returns on fragrance products due to their personal and consumable nature. If you have any concerns about your order, please reach out and we will do our best to help.

We reserve the right to update this policy at any time without notice.