Shipping policy

Each bottle is filled, labeled, and prepared by hand in Los Angeles. In-stock bottles ship within 2–7 business days. Presale shipping estimates are displayed on the respective product page.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Orders are shipped from the United States. Once your order has been fulfilled, you will receive a confirmation email with tracking information.

Delivery times after shipment will vary depending on your location and the shipping method selected at checkout.

We are not responsible for delays caused by carriers, customs, or events outside of our control.

If you have any issues with your order please contact us at
info@exumbra.co
and we will work with you to resolve the issue.

At this time, we are unable to accept returns on fragrance products due to their personal and consumable nature. If you have any concerns about your order, please reach out and we will do our best to help.

We reserve the right to update this policy at any time without notice.